Service & support options: HP Care Pack services include coverage for the HP branded hardware options qualified for the server, purchased at the same time or afterward, internal to the enclosure, as well as 22" and smaller external monitors and tower UPS options up to 3kVA; these items will be covered at the same service level and for the same coverage period as the server. Coverage of UPS Battery is not included, standardterms & conditions apply. For servers or storage systems installed within a rack, service also covers all HP qualified rack options installed within the same rack; Recommended Service – Simplify ProLiant solution implementation, maintenance and management: Support Service – 3 Year, 9x5 Next Business Day coverage, excluding HP holidays only; Deployment Service – Hardware Installation only; Enhanced Service – Optimize service level to increase IT performance and availability: Support Service – 3 Year 13x5 Same Business Day, 4-Hour respons coverage; Deployment Service – Installation and Start-up only. Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the Customer Description and/or Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excl. HP holidays.3 year Parts, 1 year Labour, 1-year on-site support with next business day response